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Dodo bird

All Plans Include

Switch to dodo in 3 easy steps

Order your free SIM

Order before 12pm and we'll ship it to you the same day.*

Activate your SIM online

Activate your SIM online

Enter your details and choose your plan

Enjoy your service

Enjoy your service

You'll be up and running in no time.

FAQs

We plan to migrate all existing customers to our new plans over the coming months. If you wish to find out if your account can be moved earlier, please contact our support team by calling 13 36 36.

Otherwise, we’ll be in touch once your account is ready to be migrated to the new plan.

Plans

All our mobile plans are month to month and on a no lock in contract basis. We've kept it simple so all of our plans are BYO mobile phone.

What’s included

All plans come with unlimited calls to landlines, mobiles, special numbers like 13/1300/1800 and voicemail, national and international text & MMS. Woah! All call & data inclusions are for use within Australia only. Dodo’s Acceptable Use Policy applies to all inclusions.

Extras

Your plan doesn’t cover everything. You can find the fees for these extras here.

The network

Our plans are powered by the 4G network. You’ll get the same great coverage & service. Check out the full coverage map here. Dodo acts as a reseller of Optus services. Our plans offer VoLTE and WiFi calling. Dodo is responsible in supplying these services to our customers and we have no other affiliation or relationship with our wholesalers outside of our wholesale agreements.

Ordering a SIM is free! Once you receive your SIM, just follow the instructions to get setup and we will process payment once your service is active and ready to use!

Your free SIM will be sent via priority post from our Melbourne location and will arrive between 1-4 business days.

Please check Australia Post for accurate timeframes relevant to your location.

Transferring your number to Dodo is quick and easy, simply follow the instructions on your SIM pack when activating. The transfer is usually completed within 4 hours* of submitting your activation request. Keep your original SIM card in your handset.

Once your SIM stops working, just replace it with your Dodo SIM card and you're done! When transferring a number to Dodo please ensure that all relevant information is supplied to avoid any activation delays.

* Transfers from some networks can take up to 2 business days to complete.

Data banking is a great new feature available on specific Dodo Mobile plan type(s). Data banking allows you to rollover the data which has not been used within the billing month of usage, to the next month with a maximum limit of 500GB. This plan feature ensures that our customers receive the full value from their data plan inclusions.

For example, if you were on the 40GB plan and only used 25GB for the month, the remaining 15GB would be banked and rolled over into the next month’s data allowance. Meaning you would have 55GB for the next month.

Once you have used all your data your speed will slow to 1 Mbps. What’s great here is you won’t be charged any excess data fees! If you’re on an eligible Dodo mobile plan, you can purchase add on packs through your My Dodo account. Simply select your mobile service, then click the "Buy Add Ons" button.

Our Dodo International call credit can be used to call any of our included destinations. We’ve kept it simple and charge per minute, once you use all your credit you can either purchase more credit via your My Dodo account or wait until your balance resets in your next billing cycle.

Please refer to the appropriate International Call Rate schedule applicable to your signup commencement date here

Yes, you can manage and change your plan once a month in your My Dodo account.

Need further support visit: Dodo Mobile Support Centre

Activate your mobile SIM and get connected

 

What our customers say...

"Always willing to help."

Excellent!!! I find Dodo care about me more than others and are always willing to help no matter what.

Lyssa, QLD

"Great Deals and Customer Service"

Dodo has been great so far and that's why I'm still with them! It's all about great deals and customer service for me!

Nawal, NSW

"Never had any problems"

Appreciate Dodo as never had any problem over many years..always so helpful and good price.

Nola, NSW

"Always there to help you"

I've always found Dodo to be excellent. The staff on the other end are always there to help you. 

Joan, VIC

"The coverage is far better"

I switched my mobile service over to Dodo several months ago and I found the coverage is far better. I was able to bring my own phone so no need to sign any contract.

Deborah H, NSW